Customer Service Representative - Edmonton, Canada - Culligan Water of Canada

Culligan Water of Canada

Verified Company

Edmonton, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Culligan offers a full line of water treatment products for every problem.

We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

We want you to join our team at our Edmonton location as a CSR
The Customer Service Representative is responsible for providing support to our customers and our sales, delivery, and service teams.

Responsibilities:

Assist customers visiting the branch within the retail operation
Set up deliveries and book service calls
Process new contracts, create customer account and schedule installation, as required
Print and distribute service work orders and route tickets, close work orders, and bill out once completed
Promote and upsell products and services to new and current customers
Book walkin and phone sales leads with Sales Team
Make accounts receivable collections and related calls, forward outstanding invoices as requested
Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc

What we're looking for:

Outgoing, friendly, and a desire to help people
Excellent interpersonal and phone communication skills
Previous customer service experience
Intermediate computer knowledge

What we offer:

Competitive wages
Paid time off
Benefits and RRSPmatching program after 3 months of continuous employment
Uniform allowance and new hire startup package

How to apply:

Attend in person at our Edmonton branch with a resume

We thank everyone for their interest; however, only those selected for an interview will be contacted.

Job Types:
Full-time, Permanent

Benefits: