Bilingual Reimbursement Case Manager - Quebec City, Canada - Bayshore HealthCare

Bayshore HealthCare

Verified Company

Quebec City, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT THE ROLE
To be a point of contact offering case management support services to patients. Assist the patients, physicians and nurses with the completion of all program-specific paperwork if needed for PSP Hub Programs. Act as a resource to physicians who are prescribing medications and patients who need on-going support. This position reports into the Program Manager.

A DAY IN THE LIFE

Ensure patient has been enrolled through support program /PSP Hub Program
Keep detailed notes in the patient's electronic chart
Followup/advocate until a decision is received to secure coverage for the patient. Completes and/or reviews SA forms prior to submission to insurers
Prepare all related paperwork to payors public, private & federal alike
Work with the site representatives to support specific customer needs.
Act as a central resource liaison for program stakeholders, which include physicians, nurses, patients and clinics.
Provide updates to stakeholders as requested and required.
Perform dataentry, answer inbound calls, make outbound calls, and manage e

- mail and fax software, general administrative functions including faxing and filing.

Must be able to identify and report AE's to Health Canada (if applicable) and enter into source system and third party systems.
Report and document Adverse Events as per Pharmacovigilance requirements.
Participate in ongoing internal and/or external continuing education activities
Adhere to Bayshore Policies and Procedures
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as specific performance indicators for the project
Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
Complete other tasks as requested

Job Qualification

WHAT YOU BRING TO THE TEAM