Operations Specialist - Vancouver, Canada - Adecco Group

Adecco Group

Verified Company

Vancouver, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY

Reporting to the Operations Manager, the Operations Coordinator will be responsible supporting Operations Management and not limited to National Accounts administration.

The incumbent will work directly with the Operations Manager to assist in Branch and Corporate initiatives. Duties must ensure adherence to compliance, along with company policies and procedures. This position requires the incumbent to support various operations projects simultaneously.

ESSENTIAL FUNCTIONS:

National Accounts Administration

Work with Vendors on VMS tool implementation, user registration, training, access credential.
Coordinate system alerts resolution and the uploading of submissions, scheduling of interview and onboarding of consultants as required by regional staff
Create and manage job order profiles and/or requirements in VMS tools and Bullhorn
Coordinate new hires and extensions with Business Development Managers on the client side for National Accounts
Manage consolidate client billing where applicable, reconcile to approved timecards and client payments
Communicate all new and current Modis and client policies and procedures to the VMS clients and consultants.
Communicate with key client stakeholders, manage relationships, and troubleshoot issues.
Complete weekly and monthly branch reports, Metrics Reports, SLA reports as required
Establish and manage a repository for client contract information, QBR's, reporting, compliance and tracking
Update Bullhorn Profiles, entries and updates as required
Technical lead for VMS tools management within Modis
Support Client Procurement
Support National Accounts RFP/Bid Management
Attend regularly scheduled National Accounts and Client meetings
Undertake the training of Modis staff on VMS tools as required and carry out the role of system administrator for VMS Tools.

Project Operations