Tech Lead Marketing Technology - Toronto, Canada - Rogers Communications

Rogers Communications

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most.

Collectively, we're proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media.

We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada's largest and most reliable 5G network.

As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let's make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

Rogers Digital is seeking a Tech Lead for Salesforce Platforms (Marketing and Service Cloud) within our Marketing Technology function to join our high performing team.

You will develop amazing experiences that bring our brands to life and solve complex problems for our customers using the latest emerging technologies.

You will be a key player in developing the marketing technology portfolio, from both the strategy and execution perspective across the Rogers brands.

You will be a core member of the team with responsibilities that range from influencing the technical design and technology decisions to working cross-functionally with the business and a team of engineers, while delivering best in class enterprise grade software solutions across a breadth of different platforms contributing to building exceptional digital delivery capability that will modernize marketing execution for our brands.

What You'll Do

Drive delivery of highquality marketing products and features by working with multifunctional leads (product, design, marketing) to define, scope and prioritize upcoming projects
Technical Lead for Salesforce Platforms (Marketing cloud and Service Cloud) leading architecture and solution design for new features and enhancements to the platform along with ongoing support operations for fixes and bugs
Provide technical guidance and participate directly in implementation milestones as required (Technical Design Documents, Code Design and Review, QA)
Collaborate across teams to ensure that the technical requirements align to the portfolio strategy & product roadmaps, to determine priority and sequence of technology delivery
Translate business needs into technical requirements and propose innovative technical solutions
Enable business and marketing teams to build E2E marketing campaigns on their own levering marketing tools such as Salesforce Marketing Cloud, SAS, Adobe and CDPs
Work with product managers and third party to identify best in class digital experiences
Stay curious and keep current be the internal champion for trends, best practices, new tools, and innovation in your space
Intake and organize issues and concerns with automation by working crossfunctionally to design creative workarounds, and implement solutions
Manage external vendor project delivery

What You Need to Succeed

Expertise with digital marketing platforms product strategy and planning
Obsession with delivering high quality marketing products to market in a timely manner
A selfstarter who takes ownership and can work effectively with little supervision
The ability to sell ideas/concepts to various levels of the organization through logical and persuasive arguments
Curiosity to be resourceful and inventive at tackling complex challenges
Ability to solicit alternative ideas & perspectives to understand the "why" and not just the "what"
Expertise in presenting ideas, business rational and tradeoff implications to cross functional teams
Resultsoriented team player who leads by example, holding themselves accountable for performance
Successful track record of delivering marketing technology solutions on time, on budget and able to deliver results
Ability to work crossfunctionally, with a collaborative mindset and a positive attitude

Qualifications

5+ years related work experience delivering marketing automation and marketing technology projects within Salesforce Platforms (Marketing and Service Cloud)
Architectural design experience in writing functional requirement documents and specifications
Experience with Adobe Experience Cloud, Google Marketing Platform, SAS and/or CDPs
Master's or bachelor's degree in Business, Engineering, Technology, Computer Science or equivalent.
Skilled in IT and Product Strategy, Management, System Deployment, MVP and Product builds
Extensive experience in using REST APIs and testing with tools such as post man
Proficiency with coding languages to extract and analyze data (SQL, SAS, Python)
Azure / Databricks experience