National Account Manager - Mississauga, Canada - Johnson Controls
Description
Job Details
What we look for
Develop and expand existing and new national accounts within a defined territory. Provide input such as, relevant market information, sales and marketing strategies, vision and goals. Drive new sales opportunities with existing customers, positioning the company for success. Personally contact and secure new business accounts, typically with multiple site locations within the designated region.
Manage all aspects of assigned accounts within their portfolio, including but not limited to:
opportunity identification; pre-sales planning; deal execution; post sales installation planning and follow up; customer issue resolution relating to invoicing, service and other issues in order to ensure a high level of post-sales satisfaction and facilitate long term relationships with strong potential for repeat business.
How you will do it
Achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the strategic business plan.
Drive wider and deeper account penetration with new and existing accounts through frequent proactive contact with accounts; building, expanding and maintaining strong relationships with multiple departments (facilities, loss prevention, IT, finance) and key decision makers at multiple levels within customer organizations.
Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC's), National Account Service Center (NASC), Business Operations, support team, and JCI sales & service offices (SSO's).
Establish and maintain a high level of quality and timely service to customers for maximum retention.
Acts as a central point of contact to service existing or assigned account's needs and requests.
Model JCI behaviors.
What we look for
_Education:
_
- College Degree in Sales/Marketing or other related field preferred.
_Experience:
_
- Minimum of five (5) years of commercial sales experience, including three (3) years of major accounts sales of electronic security or related industry experience within a large corporation.
- Proven sales ability with highlevel corporate contacts.
_Skills:
_
- Entrepreneurial attitude, leadership ability and ability to be a team player at all levels.
- Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies.
- Excellent oral and written communication skills.
- Ability to travel by auto, plane, train.
Canada Diversity Statement
Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement.
With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.
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Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.
The responses that you provide on this form will be confidentially retained for statistical purposes.
This survey is available in alternative formats. Please do not hesitate to request.
Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.
An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.
Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.
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