Front Desk Clerk - Kirkland Lake, Canada - Super 8 Kirkland Lake
2 weeks ago
Description
Super 8 is seeking a responsible and enthusiastic individual to join our front desk team.Applicants must have a flexible schedule and be willing to help out on all shifts; day as well as evenings with the possibility of some overnight.
Must also be available for some weekends and holidays.Duties Include:
Check in and check out guests
- Answer switchboard in a timely manner
- Make reservations
- Resolve guest complaints, ensure guest satisfaction
- Maintain knowledge of hotel features, services, room information, policies
- Adhere to all hotel policies regarding security and safety procedures
- Complete daily check lists and communicate between shifts
- Process wakeup calls
- Balance cash and complete balance sheets, cash reports and related forms
- Clerical duties (i.e. faxing, filing, etc.)
- Maintain a clear and professional demeanor at all times.
Skill Requirements:
- Completion of high school
- 1 year experience in customer service industry
- Computer literacy a must
- Must have excellent attention to detail
- Must be service focused
- Must be able to work with mínimal supervision and be adaptable to change
Job Types:
Full-time, Part-time
Part-time hours: 20-40 per week
Salary:
$16.00-$18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Work Location:
In person
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