Heart of House Administrator - Toronto, Canada - FAIRMONT

FAIRMONT

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.

Job Description:

To administrate and aid the senior kitchen management team in effective and efficient verbal, written and electronic communication with guests, kitchen employees and other hotel departments as necessary.

He/she requires a strong understanding of the demands of a large quantity kitchen environment, administration and is part of a fast paced environment.

A calm demeanor, professional approach and strong computer skills are essential.

Act as a liaison between all other departments and the kitchen management team, communicating information about Human Resources needs, Catering and Sales requests and last minute information
Write, research and prepare reports, documents, menus and letters as requested by the kitchen management team
Arrange monthly staff general meetings
Prepare meeting minutes and distribute accordingly
Review and adjust daily payroll. Check and report all overtime for approval and reviewing with the Executive Chef.
Enter schedules in to Watson, Covering sick calls and any day of schedule adjusting
Submit biweekly payroll to Accounting and responsible for daily payroll upkeep
Prepare bimonthly sick pay reports to Human Resources to assist in payroll consolidation, as well as all Human Resource forms, accident reports, vacation forms, etc. Assist in Human Resource related issues to assist Sous Chefs and the Executive Chef, including all disciplinary meetings as needed
Retrieve and direct all mail, banquet event orders and last minute requests
Filing hard copies of material entering the office
Maintenance and ordering of supplies for all office needs and office equipment including fax machine, photocopier, printers and computers
Ordering of Kitchen Equipment, Small wares, or anything else requested by the kitchen team
Sending daily specials to Restaurant Reservations
Operate a variety of Windows based computer programs to ensure the success of the department including a digital camera for Chef's tastings with clients as well as for special events, and new menus
Process digital photographs and prepare posters, flyers and other internal documents as requested
Responsible for doing the kitchen schedule as well as any other related duties
Assist the stewarding team or any other of the F&B teams as needed
This role will cover the staff cafeteria management on the mangers days off
Other job related duties as assigned by supervisor

Qualifications:

Strong computer skills
Digital photography program experience, PowerPoint or Photoshop
College or University education in Hospitality, Administration or Communication
Strong interest in a professional kitchen environment and F & B
Food and Beverage experience required
Ability to work in a fastpaced environment and multitasking
Two way communication and proven advanced writing skills

Physical Aspects of Position include but are not limited to the following:

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps

Additional Information

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues.

You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years.

You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service.

As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes:

why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

If creating these lasting relationships and experiences excites you, rea