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    Travel and Retail Store Manager Peterborough - CAA Club Group

    CAA Club Group
    CAA Club Group Peterborough, Canada

    2 days ago

    Default job background
    Description

    Position Details

    Some of the responsibilities in this role include:

  • Ensure adequate staffing levels at all times.
  • Provide staff with formal and informal feedback on their performance and ongoing coaching. Monitor achievements of individual and store goals.
  • Set yearly goals for store and associates.
  • Actively assist in the career development of the staff by providing them with callings to learn new skills, attend seminars, take FAM's and learn about other opportunities within the organization.
  • Ensure all travel staff are up to date on product, industry and supplier information.
  • Prepare annual budget and recommendations.
  • Monitor all expense and revenues of various product lines.
  • Review financial statements against month end figures.
  • Deal with customer problems in empathetic manner.
  • Willing to get TICO certification.

    • Qualifications:


    • As the successful candidate you will have a Post-Secondary education and a minimum of five years of Leadership experience

    • You will be able to demonstrate your superior leadership skills through strong people management

    • You will have excellent knowledge of MS Office suite of products

    • Previous experience in retail and or travel is preferred

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