Intake Social Worker - Toronto, Canada - VHA Home HealthCare

VHA Home HealthCare

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.

Our providers tell us:
_"Home care is where I can truly make a difference.

There is such a sense of accomplishment from helping people live independently at home."_ Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings.

Many of our team members manage their own schedules in the community and they say, "_The freedom and flexibility can't be beat._" Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.

Team members tell us _"I love the inclusive culture. I feel welcome and at home."_ _View more comments from VHA clients and their family members_._

We are seeking:

Intake Social Worker

Permanent Full-Time position (35h/week)

(Hybrid 1 to 2 days/week)

_What will be your role?_

Reporting to the Senior Manager, Community Support Programs, this position is responsible to perform all intake functions for the Community Support Programs including programs service coordination and support: receive, assess, and process all requests for service from potential clients and referral sources, provide information regarding the criteria for the programs and range of services offered and refer to other community services when ineligible. Participates in VHA services and quality initiatives. All activities are conducted within the policies, procedures, and standards of confidentiality of VHA._

_ Key tasks and responsibilities of the role:_

Receive, assess, and process service requests from potential clients and referrals
Conduct a thorough assessment to identify the community program best suited to the client's needs including a financial assessment to determine program eligibility
Ongoing assessment and case planning through a coordinated team approach within VHA and referral sources
Promotion, outreach and linkage to community resources
Monitoring, tracking and identifying trends and service gaps
Administrative, planning and scheduling support
Participation in service, program development and quality initiatives

What makes VHA's compensation unique?

Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events

_Desired Qualifications:
_

Bachelor's degree or diploma in related field: BSW or Social Services diploma combined with a minimum of 2 years' experience
Registered with Ontario College Social Worker and Social Service Workers (OCSSSW)
1 year of relevant intake assessments experience
Knowledgeable in working with a range intake assessment tools, formulation, and case planning skills
Excellent solution focus and conflict resolution skills with a clientcentered approach and crisis intervention skills
Strong knowledge of case management theory, principles, and practices
Knowledge of risk and family assessment framework, methods, and techniques
Strong interpersonal and communication skills with comfort working in a high pace team
Strong analytical skills, combined with excellent written skills for documentation and assessment
Experience with project initiatives and evaluations at asset
Culturally competent and able to interact effectively with diverse stakeholders
Ability to handle a high volume of telephone calls and inquiries in an engaging manner
Strong planning, prioritizing, and excellent organizational skills
Knowledge of the GTA area and the transportation routes
Satisfactory completion of technical skills testing is required
Working knowledge of Gold Care is a definite asset

_Accommodation and VHA's commitment to DEI_

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply._
VHA is accredited with Exemplary Standing by Acc