Account Manager - Toronto, Canada - University of Waterloo

University of Waterloo

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Term: 1 year

The Account Manager is responsible for creating a strong employer experience and relationship with the University of Waterloo; specifically, for retaining co-op and graduating jobs with employers, and exploring opportunities for further job development with that existing employer.

Working together with Student Advisors, Job Developers and Account Coordinators, the Account Manager creates and executes an account management plan designed to meet the employer's needs and to have University of Waterloo (UW) become a talent management partner for the employer.

Responsibilities:

Develop and execute a proactive account management plan in partnership with Student Advisors and Account Coordinators to create a strong, ongoing employer relationship and experience:

Optimize UW's contribution to the employer's talent management strategy
Retain coop and graduating jobs within current employers
Develop new coop and graduating jobs and additional postings within existing employers, aligning with our strategic targets and increasing diversity of programs from which employers hire
Convert coop students into graduating full time hires with existing employers
Convert employers with whom students have arranged their own jobs to ongoing hiring employers
Document communication and interactions with employers

Ensure employers receive appropriate support in all interactions with CECA:

Contact each employer at least once per year, and follow the employer contact guidelines
Coach employers in recruiting strategies and managing effective coop work terms
Accept and approve relevant, creditable jobs for posting from existing employers as necessary
Attain new employer referrals from existing employer's industry networks and provide to business development team
With Regional Manager, execute employer recognition framework and employer retention strategy

Ensure information exchange with Student Advisors, and support Student Advisors in interaction with supervisors within employers

Assist Career Advisors and Student Advisors in identifying potential jobs for unemployed students

Ensure a smooth transition of a new employer from business development team when first co-op student is hired:

Enable and support the successful transition of the employer relationship from business developer
Ensure the employer is fully aware of the process and that all issues and concerns are addressed
During first term of transition, partner with Business Developer to address any employer issues or concerns
Establish the new employers account plan communicating with all relevant uWaterloo stakeholders

Qualifications:

Undergraduate Degree or equivalent education and experience is required
At least 3 years of progressive experience in sales, relationship/account management roles with increasing levels of responsibility required
Recruitment and/or talent management experience a benefit
Experience with employers and job development is an asset
Working knowledge of cooperative education and career action or a similar type organization is essential
Demonstrated ability to handling multiple, ongoing priorities and demonstrated superior organizational and time management skills required
Essential qualities include relationship management focus, outgoing personality, customer service orientation, natural networker and team player
Strong communication, presentation, analytical and problem solving skills requiredStrong organizational and time management skills required
Knowledge of the labour markets in the Ontario and US is an asset
Average MS Office skills, including Excel, Word and Outlook are required, along with social media knowledge including the use of LinkedIn

Equity Statement:

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples.

Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.