Team Leader, Newcomer Youth Program - Toronto, Canada - West Neighbourhood House

West Neighbourhood House

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

**Team Leader, Newcomer Youth Program
West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose
of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the
community to gain greater control over their lives and community.

The Team Leader, Newcomer Youth Program assists with the coordination, development, delivery and day
to day monitoring of the activities of the Newcomer Youth Program which is designed to facilitate cross
cultural sharing, skill acquisition, integration and settlement by working with both newcomer youth (aged
13-24) and a range of volunteers, in conjunction with the Co-ordinator of Immigrant and Refugee Services.

People of Colour, persons with disabilities, women and persons of all sexual orientations and

gender identities/expressions. Applicants with lived experience as a participant of West

Neighbourhood House programs, or related programming from similar organizations, are

also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment &

selection process to applicants with disabilities. During any stage of the recruitment process,

please indicate the nature of any accommodation(s) you may require. Any information

received relating to accommodation measures will be addressed confidentially.

Responsibilities:

Work in conjunction with the Program Coordinator in the development, implementation,
monitoring and evaluation of activities and program directions that meet the needs of participants.

Work with the Newcomer Youth team to design and coordinate the implementation of outreach (via
social media, virtual platforms, in person) and program promotion strategies and materials targeting
newcomer youth.

Take a lead on maintaining the Youth space, the operations and activities of the Newcomer Youth
Program, including activity planning and scheduling, staff schedule coordination, resolution of day
- to-day issues and problem-solving, outreach coordination, ensuring safety of youth and day-to-day
administration in conjunction with the Program Coordinator (e.g. petty cash, supplies and TTC
oversight).

Ensure client eligibility as per Immigration, Refugees and Citizenship Canada (IRCC) requirements.

Experience in use of iCARE portal.

Coordinate volunteer requests and ensure effective volunteer training, support, retention, problem
- solving and evaluation by working with and supporting the other Newcomer Youth Program staff.
Provide direct supervision to volunteers on or off site and virtually.

Provide direct service and programming to diverse newcomer youth including setting up, supporting
and monitoring a range of group-based educational and social recreational activity mentorships and
one-to-one matches for newcomer youth (aged in various virtual platforms, at West

interviewed will be contacted.

A United Way Member Agency _

Neighbourhood House sites and locations in the community (e.g. workshops, outings, field trips,
homework clubs, leadership activities, arts-based activities, and After School programs in schools).

Develop promotional materials, growth strategies, original visual content, and content calendars for
Newcomer Youth Program's social media channels

Take lead on maintaining and ensuring active presence of the program's social media channels and
support the team posting online group activities and resources for newcomer youth

Take lead in the development and distribution of program evaluations (including digital evaluations)
assessing the needs of newcomer youth clients

Maintain up to date knowledge of newcomer youth issues and community resources (education,
housing, recreation, social assistance, employment, job search skills, healthy sexuality, child
protection, drug prevention/ abuse, and other youth settlement needs) and provide information and
referral services, group activities and youth leadership development as appropriate.

Represent the program as appropriate with parents, community groups and networks, local schools,
community groups, program partnerships and forums (e.g. community networks, committees,
planning sessions, event co-ordination, and consultations).

Collaborate with other agencies and community groups to co-ordinate services; assess needs and
track issues and opportunities related to newcomer youth and settlement issues; and advocate as
appropriate to promote equity for newcomer youth.

Maintain client records, collect data and compile various statistics and records, including IRCC
required databases (iCARE). Contribute to the production of various reports, grant proposals and

Participate as a member of the House, including in-House committees, initiatives and activities as
required; developing cross-program initiatives; providing other related functions as requir