General Manager - Winnipeg, Canada - U Drive Car Rental

Description

We are looking for a talented hands-on
General Manager to grow and develop our brand in Manitoba. You will ensure exceptional customer satisfaction and proper branch operation.


The Position:

• Ensure the effective process of all types of car rental transactions.
• Provide exemplary customer service and issue resolution.
• Monitor prices and set rates for walkups
• Address customer satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Clean and service facilities/vehicles to ensure customer satisfaction.
• Increase the local market penetration of the branch and increase revenue
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Network to improve the presence and reputation of the branch and company.
• Familiarity with industry's rules and regulations
• Results driven and customer focused attitude.
• 2+ years of experience in the rental car industry would be an asset.
• A minimum of 5 years of work experience in sales and customer service
• The ability to work under stressful situations in order to maintain great customer service.
• Strong problemsolving and decision making skills.
• A valid driver's license.
• Able to work 40 hours per week and a flexible schedule including day and/or evening hours.

Who we are:

U-Drive Car Rental was established in the summer of 1999 formerly known as Winnipeg U-Drive, achieving a positive reputation providing quality service to our customers by upholding the highest standards of integrity and professionalism while offering quality products at competitive prices.

U-Drive Car Rental is proudly Canadian owned and operated, and remains Canada's number one choice in rental car customer satisfaction.

What's in it for you:


Salary:
$45,000.00-$55,000.00 per year


Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift

Experience:

Car Rental: 2 years (required)


Work Location:
One location