Team Member - San Juan de Terranova - Las Vegas Petroleum

    Las Vegas Petroleum
    Las Vegas Petroleum San Juan de Terranova

    2 days ago

    Description

    Key Responsibilities:


    1. Customer Service:

    • Greet customers with a friendly and welcoming attitude.
    • Take customer orders accurately and efficiently, ensuring all menu items are described clearly and correctly.
    • Provide assistance with menu choices and suggest promotional items or new products.
    • Handle customer complaints or concerns in a professional manner and elevate to management when necessary.
    • Ensure that customers are served in a timely manner and that their orders are accurate.

    2. Food Preparation & Quality:

    • Prepare food items according to Carl's Jr.'s quality standards, ensuring accuracy and consistency.
    • Follow food safety guidelines for food handling, storage, and sanitation.
    • Operate kitchen equipment such as grills, fryers, and ovens safely and efficiently.
    • Maintain cleanliness in the food prep areas and adhere to sanitation standards at all times.
    • Assemble and package food items for delivery to customers.

    3. Cleanliness & Organization:

    • Keep the restaurant clean, including dining areas, kitchen, restrooms, and workstations.
    • Ensure the dining area is always tidy, wiping down tables, and clearing dishes.
    • Restock food and beverage supplies as needed, ensuring items are organized and easily accessible.
    • Empty trash bins and ensure the restaurant is well‑organized and inviting.

    4. Cash Handling & Register Operations:

    • Operate the cash register to process customer payments accurately.
    • Handle cash, credit, and debit transactions, providing accurate change and receipts.
    • Assist with maintaining an organized and accurate cash drawer.
    • Follow all company procedures for cash handling, including opening and closing register duties.

    5. Teamwork:

    • Collaborate with fellow team members to ensure smooth operations and customer satisfaction.
    • Assist other team members with tasks when necessary, especially during peak hours.
    • Communicate effectively with other staff members and management to ensure the restaurant's goals are met.
    • Contribute to a positive, team‑oriented work environment.

    Skills & Qualifications:

    • Education: High school diploma or equivalent (preferred but not required).
    • Experience: Previous experience in food service or customer‑facing roles is a plus, but not required.
    • Customer Service: Excellent communication skills with the ability to provide friendly and helpful service to all customers.
    • Teamwork: Ability to work effectively with others in a fast‑paced environment.
    • Attention to Detail: Ability to follow instructions, maintain food quality, and ensure cleanliness standards are met.
    • Flexibility: Willingness to work varied shifts, including nights, weekends, and holidays.

    Physical Demands:

    • Ability to stand and walk for long periods during shifts.
    • Ability to lift and carry up to 50 pounds.
    • Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.
    • Ability to work in varying kitchen temperatures, including hot grills and ovens.

    Additional Information:

    • Competitive hourly wage based on experience.
    • Employee discounts on Carl's Jr. menu items.
    • Opportunities for advancement within the company.
    • Training and development programs to help you grow in your role and the company.

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