Production Technical Lead - Mississauga, Canada - Atlantis IT group

Atlantis IT group

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
Sr Production Technical Lead**
Location:Mississauga,
ON -
HYBRID

Duration:
Long Term

Required Skills:

Experience ITIL Framework and processes

Incident Mgmt, Problem Mgmt, Change Mgmt knowledge.

Expertise in Scripting Language (Shell / Perl / Python)

Experience with Java/J2EE. Database skills

DB2, Oracle, SQL server

Middleware technology (WAS, IHS/ JBOSS, Tomcat)

Product knowledge (IBM CMOD, Xeons)

Experience in working within SLA guidelines, prioritization of efforts.

Knowledge management experience - building support manual, support standards, project handover gating check lists etc.

Experience in production issue troubleshooting with multiple teams

DBAs, Level 2 support teams, Operations, File Transfer teams, OS, Middleware etc.

PMLC/SDLC knowledge is an asset.

Roles and Responsibilities:
Expertise in Database (Oracle, MS SQL) for writing simple & complex SQL queries.

Excellent trouble shooting and analytical skills to resolve issues with various software components.

Deploy fixes to lower environments, test and promote to higher environments.

Working experience with Service Now

SDLC and Change Management process experience and knowledge (working experience with ITIL Service Now tool)

Working experience and good knowledge of i. Linux environment ii. VM ware.