Clinic and Administrative Assistant - Port Elgin, Canada - Lake Views Eye Care

Description

Position Title:

Clinic and Administrative Assistant


Employment Type:

Fixed-term contract with possibility of becoming permanent; 30-40 hours per week


About Us:

Lake Views Eye Care (formerly Carey Optical) is a well-established and reputable eyecare and eyewear provider located in the beautiful lakeside community of Port Elgin, Ontario.

We love working with all members of the community and we always take the time to ensure that our patients and customers receive only the highest level of service and products.

We are looking for an energetic, highly motivated, detail-oriented, and goal-achieving Administrative Assistant/Optometric Assistant to join our amazing team. This role will be exposed to multiple areas of the business providing much opportunity to learn and grow.


Duties:

• Perform OCT and pretesting for Optometrist appointments
• Data entry using online systems and scanning files as necessary to support Optician and Optometrist
• Track patient referrals to specialists (e.g. faxing reports, following up with patients to inform them of their appointment date/time, etc.)
• Conduct recalls to schedule appointments for previous patients and customers
• Disinfect frames and work surfaces between each customer visit and return frames to display in the appropriate place; clean displays, cabinets, and glass on windows/doors; vacuum and perform other general cleaning duties as needed.
• Overall coordination of the patient and customer schedules for the Optometrist and Optician; provide reminders for appointments to patients
• Complete paperwork and file information related to customer/client/patient records, eye prescriptions, eyeglass orders, invoices, returns, payments.
• Take payments from customers and complete sales sheets as required
• Direct bill through various insurance platforms
• Help to create and maintain displays in store
• Providing backup to the Sales Associate and Optician with optical sales and repairs as required
• Support duties related to maintaining accurate inventory, including entering new stock, packaging lab shipments, and bookkeeping
• Other duties as assigned by management

Job Requirements:

• 2+ years of experience in an administrative, optical, or medical environment is highly preferred
• Completion of a high school diploma
• A professional, honest, and funloving attitude with a strong passion for delivering high quality customer service that makes people happy
• Excellent verbal and written communication skills is a must; Must be fluent in English
• Strong multitasking, timevmanagement, and organizational skills
• Experience scheduling, reporting, ordering, inventory management, and other administrative duties
• Ability to stay calm when presented with challenging customers
• Highly detailoriented and able to learn and use new technologies; Proficient in MS Office products; Typing skill at 5060 WPM
• Interest in eyewear trendsvand a good eye for fashion
• Experience in insurance billing is considered an asset

Job Types:
Full-time, Part-time, Permanent, Fixed term contract

Contract length: 12 months

Part-time hours: 30 per week


Salary:
$18.00-$19.00 per hour


Benefits:

• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 2 years (preferred)
• Administrative: 2 years (required)
• Customer service: 2 years (required)

Work Location:
In person