Shft Mgr, Security-VIC - Victoria, Canada - Great Canadian Entertainment

    Great Canadian Entertainment background
    Description

    Position Summary

    Under the general direction of the Manager, Security, this position is responsible for overseeing security operations on a shift basis while establishing a safe and welcoming work environment for all team members . Is responsible for assisting with the implementation of security initiatives, ensures adherence to all policies and procedures, motivates and leads by example and provides a learning environment. Provides input to the Manager for Performance Evaluations, actively participates in the recruitment and hiring process. Ensures adherence to the Company�s policies and procedures, motivates and leads by example and supports Great Canadian�s learning environment while establishing a safe and welcoming work environment for all team members.

    Key Accountabilities

  • Provides leadership, direction and mentoring to the security operation on a shift basis as well as providing input for team member performance objectives and evaluations
  • Oversees security operations on a shift basis: may schedule team members in some locations
  • Implements security strategic plans as directed
  • Responds and resolves security issues as escalate d; provides de-briefing on critical incidents; escalates issues as necessary for resolution
  • Reviews inspection reports and takes appropriate action
  • Provides support in the administration of access/key control systems
  • Conducts training for security operations; recommending training opportunities and efficiencies
  • May be asked to assist with internal investigations by providing documentation, interviews, etc.
  • May provide security support for personal protection and venue security to Theatre Operations
  • Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
  • Prepares and submits monthly Staff Resource Planning Proposals for special events and implements once approved
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholder s (guests, ownership and team members)
  • Ensures compliance with licensing laws, health and safety, and other statutory regulations
  • Performing other duties as assigned or directed
  • Education and Qualifications

  • Post Secondary education or suitable combination of education and experience an asset
  • Minimum 3 years of experience in security/surveillance; minimum 1 year supervisory experience
  • Guard Force Training an asset; ASIS Certification an asset
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Fluency in other languages an asset
  • Must be willing to recertify every 3 years for U se of Force Certification
  • Computer literacy in MS Office
  • Ability to successfully obtain a Gaming License
  • Liquor Service Certification (., Serving It Right)
  • Work Environment Considerations

  • �Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required