Legal Operations Analyst - Toronto, Canada - Equinix

Equinix

Verified Company

Toronto, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who are we?
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.

Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Legal Operations Analyst - Knowledge Management

Job Summary

Responsibilities

Developing the utilization of existing/new assets, KM programs, and tools
Proposing systems, tools, and processes to manage Legal knowledge in support of legal practices
Supporting data analytics initiatives with an understanding of taxonomy development and management
Analyze metrics to assess the impact of knowledge sharing efforts, to identify areas for improvement, refine processes, and implement changes to optimize KM practices within the organization
Enforcement of the information lifecycle within the content management systems and repositories
Integrate taxonomies into KM solutions to facilitate search, discovery, and analysis

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Support the KM program by preparing, maintaining, and executing plans for knowledge and information asset development based on practice area bespoke project roadmaps

Conduct research with users and stakeholders to understand the current state of KM and gather feedback
Audit and inventory content to make recommendations for future readability, suitability, and findability

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Portfolio administration and reporting

Providing regular updates on metrics, including analysis of metrics and recommendations to the KM lead
Assisting in the creation and execution of project plans, defining scope, objectives, KPIs, schedule, stakeholders, and milestones
Identifying risks and spearheading mitigation actions
Spearheading adhoc KM initiatives and projects

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Participating in all aspects of KM related technology development, such as

Interviewing stakeholders, preparing reports, gap analysis, and recommendations
Contributing to design of new and existing technology platforms

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Supporting the KM Lead, in change management initiatives

Supporting change management workstreams to build awareness and drive usage of assets, programs, and tools
Providing recommendations and feedback to the KM Lead and project leads on process efficiencies
Provide training and coaching to content contributors to support knowledge management standards of excellence
Building relationships and effectively collaborating with a variety of stakeholders in One Legal and more broadly within Equinix, and externally with consultants and vendors where necessary
Providing guidance and leadership to KM projects, implementing valuable process and project improvement initiatives
Assisting in the development and implementation of key KM initiatives in a capacity as a core team member and SME in KM

Qualifications

Degree/qualifications in a related field, such as Master of Library Science, Information studies, Professional Writing, Technical Writing or Knowledge Management
Minimum 3 years of experience in a KM environment, supporting projects and change management initiatives, with at least 1 year in a legal or professional services environment
Advanced knowledge of Microsoft Office (Outlook, Word, Excel and PowerPoint). Working knowledge of SharePoint and Teams would be beneficial. Experience using Document Management Systems, iManage
Confidence in working with and presenting to professionals. Ability to effectively communicate across multiple levels of the organization
An energetic, proactive, and positive approach to all activities. Demonstrated "can do" attitude to ensure tasks and activities are managed with the utmost efficiency and effectiveness
High accuracy and meticulous attention to detail
Collaborative, flexible and adaptable
Outstanding organizational and time management skills. Ability to prioritize multiple tasks/deadlines as they relate to projects
Ability to work effectively under pressure to meet quick deadlines
Ability to manage change in a fastpaced dynamic work environment
Proven problemsolving skills with the ability to visualize and deliver creative solutions
Ability to work independently and proceed with objectives under mínimal supervision
Strong project management skills
Experience in change management, practice and principles preferred
Strong analytical skills

At Equ