Security (Female) - Winnipeg, Canada - Canad Inns

Canad Inns

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Canad Inns Purpose:
To create 100% Guest Satisfaction by providing Excellent Customer service to All guests At All Times

Areas of Responsibility:

Position Overview
Under the direct supervision of the Department Manager, will display concise communication skills and abilities; General knowledge of hotel procedures and practices, including LGA regulations; Work with the public in a calm professional demeanor; Ensure cash-outs and deposits are processed accurately; Recognize and resolve problems quickly and effectively; Supervise and assist personnel; Assist and aid guest requests as needed; Professionally manage complaints to guest and hotel satisfaction; and Support guests and staff at all times

Other duties will include:

The Night Watchman will patrol the Destination Centre and will assist guests staying in the Destination Centre with any room/security requests.
The Night Watchman will assist guests during any accidents or emergency situations
The Night Watchman will attend to any guest disturbances and will be responsible for making the decision, in conjunction with the Department Manager/General Manager, as to guest evictions as required.
The Night Watchman will conduct investigations, gather information and write reports.

QUALIFICATIONS / SKILLS / ABILITIES / EXPERIENCE REQUIRED:

The ability to acquire "Serving it Safe" certification, a recent police Criminal Record Check, and the completion of "Manitoba's Problem Gambling Assistance Training Program" will be required.
Valid Manitoba Security Guard license is required.
Must have the ability to work evenings, nights, and weekends as required.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Success Factors:

Focus On the GuestSeek to understand the guest, internal and external customer and meet and exceed the needs of both the guest and the company.
Attention to Detail Ensure that work is accurate, thorough and to the highest standards.

Take Responsibility Demonstrate personal ownership of tasks and follow through to get the required results.

Key Skills and Requirements:

Technical Service Skills Demonstrate understanding of the technical service skills for assigned area (i.e., food & beverage service, housekeeping, etc.)
Organization Demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time**.