Marketing & Partnerships Associate - Toronto, Canada - Betstamp

Betstamp

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Betstamp is the future of sports betting.

We were founded in 2020 with the mission to make sports betting easy and accessible with everyone, while improving your odds of winning your bets.

Our team is dedicated to creating the best user experience possible, while educating the public about sports betting.

How We Work:

Betstamp aggregates sports betting odds from every sportsbook so you can easily compare and get the best price before you bet.

You can track, manage, and analyze your sports bets for consistent improvement, in addition to being able to follow some of your favourite betting personalities and your friends' performances in the app to see how they do.

Save time, save money, and have more fun betting on sports.

The Opportunity:

We are seeking a highly motivated and proactive Customer Success Manager to join our team.

As a Customer Success Manager, you will play a crucial role in building and managing a robust pipeline of leads, providing exceptional onboarding experiences to our community and upselling our programs.

You will have the ability to influence our go-forward strategy, while also receiving coaching from seasoned professionals with years of experience.

What makes a great Betstamp Customer Success Manager?:

Proven experience in customer onboarding and upselling
Experience working towards & exceeding targets
A great communicator (written & verbal) with strong presentation & interpersonal skills
A selfstarter who is able to work independently & manage feedback
Someone who is outgoing, hard working and scrappy
12 years in a similar Customer Success/Community Manager role is an asset
Interest in sports and/or sports betting is an asset
12 years of experience in a corporate environment is an asset

Responsibilities:

Conduct onboarding calls to educate people the value of the product & deliver a positive experience
Host monthly meetings with the community to gather feedback, address concerns, and foster a sense of community
Develop and execute promotional strategies to upsell users and grow company sales
Analyze performance metrics and identify trends to improve conversion rates and optimize the program
Represent the Betstamp brand at external events

Compensation & Start Date: