Client Service Manager - Hamilton, Canada - Paladin Security

Paladin Security

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Client Service Manager - Hamilton

This leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin healthcare and non-healthcare contracts in Hamilton, Ontario.

You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Why Choose Paladin

Extensive Paid Industry Training
Benefits & Other Perks
Opportunities for Growth & Advancement
Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
Develops implements, maintains and evaluates the security programs for Paladin's contracts
Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met
Takes ownership of staff and client issues and supports the timely response to both groups
Develops and maintains excellent relationships with the clients in the portfolio
Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations
Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Qualifications

35 years of industry experience in a leadership position is considered an important asset
Class G Driver's License is required
Experience with Paladin Mobile Division is an asset
Excellent interpersonal and communication skills
High level of professionalism
Ability to write comprehensive reports and maintain proper records
Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
Must have strong leadership, social interaction and organizational skills
Proficiency in Microsoft Office software
Ability to write and present proposals to large organizations

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.