Process Improvement - Vancouver, Canada - Langara College

Langara College

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Interested in a career at Langara College?_

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply

Langara College is located in Vancouver, B

C:

applicants to postings must be located in BC or willing to move to BC to accept work with Langara College.

Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Workday

account.

Job Title:
Process Improvement & Change Management Specialist

Employee Group:
Administrator

Employee Type:
Temporary (Fixed Term)

Start Date:
Monday, February

End Date (if applicable):
Tuesday, March

Job Description:

In January 2020, Langara College migrated its HR and Finance operations to the cloud-based Workday ERP platform.

Langara is now moving into an exciting new phase of transforming its Student Information Systems (SIS) through a suite of solutions, including the Workday Student product.

The Process Improvement & Change Management Specialist is a 3-year term role that will be responsible for leading the development and delivery of organizational change management strategies, plans, and analysis within individual projects as part of the Student Information Systems (SIS) program.

Under the general guidance of the Manager, OCM, the Process Improvement & Change Management Specialist leads the development of organizational change management strategies, plans, and analysis to ensure successful adoption of improved processes and supporting suite of new solutions.

This role is part of the Student Information System Program team that specifically supports change and adoption activities within individual projects.

The Process Improvement & Change Management Specialist is responsible for identifying impacts to process, policy, data, technology, and people changes and lead transformation activities required to facilitate transition from current state to future state.

The Process Improvement & Change Management Specialist is an integral member of the team and has a strategic perspective and a broad-based understanding of business operations in supporting the impacted stakeholders in understanding and adapting to new processes and solutions.

*We are hiring two Process Improvement & Change Management Specialist positions*Qualifications Required:Education & Experience:

Undergraduate degree in a relevant discipline.
A minimum of 5 years of combined experience in organizational change management, process improvement, organization development, communications, or a related field
An equivalent combination of education and experience may be considered. Bachelor's degree in commerce, HR, technology, communications, organizational management, or related field; Master's degree would be considered an asset.
Change management experience in Workday (or cloudbased ERP) implementations preferred.
Experience in an ERP implementation project or software implementation projects in a change management specialist role is preferred.
Solid understanding of change processes and their impacts on both individuals and organizations
Knowledge of organizational change management principles, methodologies, and tools
Comfort and experience interacting with and influencing senior executives.
Strong knowledge of business process mapping and improvement/optimization. Knowledge of BPMN.
Experience facilitating diverse groups to achieve an appropriate outcome.
Solid understanding of key trends and players in the IT industry.
Highereducation or public sector experience is an asset.
Proven knowledge and continuous learning of organizational change management discipline and best practices and demonstrated contributions to practice improvement.

Skills & Abilities:

Excellent organizational, planning, and prioritization skills. Able to multitask and deliver multiple assignments in a fastpaced and changing environment.
Ability to work and communicate effectively with others, both verbally and in writing.
Superior interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
Strong analytical, problem solving, and troubleshooting skills.
Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
Ability to maintain a high degree of confidentiality.
Ability to work independently and in a team environment.
Ability to perform complex work with high degree of accuracy.
Ability to learn and adapt to new technology and methods.
Ability to write technical and user support documentation and training materials.
Ability to make decisions in accordance to established policies, practices, and standards