Service Associate, Client Transactions - Mississauga
1 day ago
Job description
Job Description
What is the opportunity?
As a DI Client Services representative, you will review cases and requests, as well as approve FHSA withdrawals and RIF reversals. You will also answer questions on tax packages and on processes.
What will you do?
- Review and approve requests for processing
- Review servicelink case questions and provide solutions for issues
- Review transaction for completeness and accuracy
- Provide directions on a variety of subjects for the clients
What do you need to succeed?
Must haves:
- Ability to multitask
- Ability to review cases and provide insight and direction on solutions
- Attention to detail
- Fast learner in a quick pace
- Ability to retain information
Nice-to-have:
- Ability to communicate in French
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
Customer Service Management, Detail-Oriented, Financial Risk Management (FRM), Interpersonal Relationship Management, Investment Performance Measurement, Problem Resolution, Results-Oriented, Risk Management, System Applications, Treasury ManagementAdditional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity:
MississaugaCountry:
CanadaWork hours/week:
Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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