Project Administrator - Richmond, Canada - Platinum Pro-Claim Restoration

Platinum Pro-Claim Restoration

Verified Company

Richmond, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Platinum Pro-Claim exists to help others in need by developing people, caring for the planet, building communities and restoring homes
:

We're also proud to call ourselves one of Canada's best places to work, so you could say we'll restore your faith in employers too.

What makes us different? We actually put our
employees first

Whether it's amazing perks like a fully functional
CrossFit gym, or letting your
dog join you at the office (seriously, there are so many dogs) to bigger things like providing serious
growth opportunities and making sure you're
appreciated & listened to, you can trust that we'll do right by you.

We've always done what's best for our
people because when you feel
supported, you'll better
serve our customers and our
community.

If you're ready to be valued in a place where you can
legitimately grow, while having a
fun time doing it, we're ready to hear from you.

Don't forget to check us out on all social platforms:

Job Summary:

The Project Administrator (PA) works directly with the Project Manager.

This position focuses on introductory customer contacts, managing, creating job files, providing updates, and maintaining accurate information on working files while providing excellent customer service to our clients.

While growing with the team, you will be consistently learning and working with our estimating software Xactimate and our project management software, Restorify, and generating invoices.

The PA is also responsible for scheduling and dispatching the team, assuring that all proper paperwork being used by technicians is in place, and assisting the Project Coordinator on a daily basis.

Responsibilities:

Contacting customers and homeowners to gain, and pass on job information.
Performing customer satisfaction inquiries upon job completion.
Scheduling and dispatching technicians and subtrades.
Ensuring all forms and documents needed by our field team are stocked and accessible at all times.
Handling incoming and outgoing calls.
Managing all jobrelated documents in the office for each Project Coordinatorrelated jobs and files.
Working with our estimating software (Xactimate) to enter sketches, scopes and create estimates and our project management software, Restorify.
Creating final invoices.
Liaising with the Flooring Specialists to setup appointments and incorporate information on scope of repairs.
Being able to multitask between different tasks in a highpressured environment.
Having the flexibility to deal with consistent changes between duties.
Managing all incoming documents for every job relating to Asbestos, Lead and Mould results.

Job Requirements:

Proficient with all Microsoft Office programs. (Excel, Word, PowerPoint and Outlook)
Great interpersonal skills and communication skills.
Customer service experience preferred.
Construction and/or Restoration experience is an asset.
Administrative or Office experience is an asset.
A minimum of 30 postsecondary school credits is considered an asset.
Scheduling and dispatching experience is preferred.
A high school diploma or equivalent.
Being punctual and having an eagerness to learn is essential to the role.
You must be a teamplayer that is willing to go above and beyond to help your team.

Compensation:

_Wage:
_$40,000 - $55,000 per year (based on experience)**:

_ Benefits_:

In a recent report from our Benefits Coordinator, Burton Financial Services, we were informed that we are in the
top 98% of employers for best benefits programs.

After a 3-month probationary period, some of the benefits we offer include:

Free Extended Health and Dental Benefits.
Paid Sick Days.
Group Retirement Savings Plan (And RRSP Matching).
Tuition Reimbursement.
24/7 Onsite Gym.
Customizable Personal Trainer Programs.
Up to $750 in Clinical Psychologist Counselling benefits to promote mental wellbeing.
Long-Term Disability.
Life Insurance.

- + Many more.

_ Culture_:

We are a family orientated and flexible work environment. If you want to have friends where you work, then look no further - you've found your home.

We want our staff to do well, both in the workplace and in their personal life, our management team we'll help you achieve your goals, both professionally, and personally.

_Platinum Pro-Claim supports career advancements and continuous training_
- ; ,.