Customer Service Retail Associate - Brandon, Canada - Home Depot

    Home Depot
    Home Depot Brandon, Canada

    Found in: beBee S2 CA - 1 month ago

    Default job background
    Full time
    Description

    Job Description:
    Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer.
    Working in our stores: Your duties would include.

    • Greet and engage with customers to assist with their needs, recommend merchandise, answer customer questions, and close the customer sale.
    • Assist customers with their sales purchases, as needed load orders into customer vehicles with the assistance of another associate as needed and maintain the shopping carts outside the store.
    • Utilize point-of-sale system, computer terminals and/or Home Depot portable phone to check inventory, look-up orders and process transactions.
    • As an associate you may be assigned to support a variety of departments such as Outdoor Garden Centre, Lumber, Paints, Cashier, and Lot.

    Working Conditions

    • Working warehouse retail environment.
    • Comfortable lifting products as required (25 – 50lbs); bending, kneeling, standing for extended periods of time; comfortable with ladders.
    • CSA approved safety shoes (green triangle)
    • Utilize computer terminals, and/or Home Depot portable phone to check inventory and provide order assistance.
    • Some of our associates spend most of their time outdoors working in all types of weather conditions.

    Qualifications:

    • Ability to work a flexible schedule including weekends, evenings, and holidays.
    • Exceptional communication and customer service skills.
    • Attention to details, excellent decision making and problem-solving skills.
    • While home improvement experience is welcome, we will provide associates with the necessary training and resources for this role.

    What sets us apart?

    • Health and Dental benefits for you and your dependents.
    • Profit Sharing and Discounted Stock Purchase Plan.
    • Paid on the job training & ongoing career development.
    • Tuition Reimbursement.
    • Confidential and free EAP Support for you and your dependents.
    • We are always ready to lend a hand to help our communities. We give our time, skills, and supplies to improve the communities we call home. Change that builds