Service Delivery Representative - Edmonton, Canada - Air Liquide

Air Liquide

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's leading provider of sleep apnea tests, treatments and home oxygen services.

We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?:

VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare.

VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

Here is what you will do:
VitalAire is currently recruiting a highly energetic and motivated Service Delivery Representative for our Edmonton branch.

The Driver transports cylinders, medical products and equipment to and from clients and institutions while adhering to all safety protocols and processes while providing outstanding customer service.

May involve teaching customers on use and troubleshooting of home equipment, set-up and testing of equipment.

Contributes to a safe working environment by participating in safety activities
Determines condition of vehicle by inspecting vehicle before and after use; logging inspection
Ensures correct loading of vehicle by identifying product requirements for the day; and loading product or material in compliance with safety
Ensures operation of medical equipment by completing preventative maintenance requirements; following manufacturers' instructions; troubleshooting malfunctions
Documents client care and services by completing delivery records
Meets client's needs by delivering products according to the daily schedule
Ensures the operation of the vehicle by following preventative maintenance requirements
Maintains safe vehicle operation and protects load by complying with organization policies, procedures, highway rules and regulations
Ensures a safe supply of gases or liquified products to clients by transporting oxygen and other cylinders according to procedures and regulations
Provides after hours service to clients by participating in branch oncall rotation

_________:

Are you a MATCH?:

High School Diploma and or equivalent experience for position
12 years of experience with customer service oriented functions
Applicable Valid Driver's License with minimum 3 recent years (within the last 10) of professional driving experience
Clean driver's abstract
TDG experience
Ability to lift up to 5060 pounds unassisted
Strong written and oral communication skills (verbal and written) in English
Basic computer skills and understanding of logistics software
Willingness to learn and understand oxygen equipment used in the field

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.