Shipping/receiving & Customer Service Associate, & - Surrey, Canada - Premier Pacific Seeds Ltd.

Description

Shipping/Receiving, Customer Service and Production

Assistant Position
DLF Canada Inc.

(Premier Pacific Seeds) is a successful grass seed wholesale company that has been operating in Port Kells, Surrey, for the last 23 years, and is part of global seed company, DLF.

Join our fun and exciting workplace


Key Responsibility Areas

• Maintain our Customer Service Standards as part of the Company's culture and performance expectations.
• This position is responsible for working with the production team in various aspects of daily operations, reporting to the warehouse manager.

SPECIFIC JOB ELEMENTS

Shipping & Receiving

• Responsible for daily workflow on their respective shifts.
• Accurately prepick orders as they are assigned
• Ensure orders are loaded in a timely and safe manner
• Create BOL's for drivers picking up and retain a signed copy for records
• Book freight for outbound shipments including reviewing quotes for the most costeffective shipment
• Update shipping schedule/freight companies, as orders may be updated for product changes, quantities or delivery dates
• Schedule delivery times for incoming products
• Unload and count (or delegate) all products being received any discrepancies to be reported to

A/P and management in a timely fashion

• Check for damaged products
• Update/responsible for shipping rate table through use of existing carriers and new carriers

(will require some research)

• Keep shipping and receiving documents on file

Customer Service

• Provide customer service/take orders for walkin customers
• Fulfil walkin orders, as required
• Check physical seed inventory levels, as requested, for sales team

Warehouse Duties

• Promote good housekeeping practices and ensure warehouse is clean, swept, tidy at all times
• Maximize warehouse space and participate/provide input into space saving ideas
• Organize product lines in designated areas
• Participate in inventory counts (cycle counting, yearend counting, various counting as needed) who will be responsible for tracking and recording all count results
• Suggest ways to be more efficient (this may include best shipping and receiving practices, storage, etc.)
• Attend, if applicable, warehousing seminars, company meetings
• Store and record damaged inventory separate from regular stocked items
• Communicate with other departments on a daily basis
• Become familiar with company software so that you may create reports that improve the efficiency and effectiveness of warehouse operations

Blending, Mixing & Packaging - As Required

• Filling appropriate packaging and stacking products while maintaining quality control
• Oversee all tagging and labeling including quality control, staff supervision and quality assurance
• Achieve target productivity (kg/man hours)
• Responsible for cleanup and keeping the production area clean and orderly.
• Responsible for the maintenance and upkeep of production equipment. Notifying Supervisor of any maintenance or repair requirements
• Ensure proper packaging and pallets are used and are in good shape. No stains misprints, tears etc.
• Ensure bags are sealed properly and straight. Ensure Logos are not cut off and seal as high as possible on the bags
• General appearance of the finished product must be as high as possible to reflect the high

- quality image associated with Premier Pacific Seeds Ltd

• Ensure production orders are properly filled out: Mixing sheets completed with product

(species), lot numbers, date and signature

• Record rejects / quarantined product
• Keep the Warehouse Manager informed
• Promote good housekeeping practices that reflect the highquality image associated Premier

Pacific Seeds Ltd.

• Perform other duties as assigned

Health & Safety

• Promote and contribute to a safe, healthy work environment by maintaining a zerotolerance standard of reducing risk of threat or injury, ensuring adequate compliance with legislative requirements and Company policy.
• Wear proper PPE

Qualifications

• Must be able lift up to 55 lbs.
• Effective oral and written English communications skills
• Forklift license (or obtain within 60 days)
• Outstanding organization skills

Working Conditions

• Standing long periods of time in the manufacturing plant
• Dust and noise in the manufacturing plant
• Physical activities including lifting (up to 55lbs), climbing, kneeling may be required.
• Forklift awareness in the manufacturing plant
• Must wear CSA Approved Safety Shoes at all times

Job Types:
Full-time, Permanent


Salary:
$25.00-$28.00 per hour


Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Can you lift 55 lbs?

Experience