Customer Service Representative - Brampton - KIT Recruitment

    KIT Recruitment
    KIT Recruitment Brampton

    5 days ago

    $60,000 - $110,000 (CAD) per year *
    Description

    This range is provided by KIT Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

    Base pay range

    CA$40,000.00/yr - CA$40,000.00/yr

    Direct message the job poster from KIT Recruitment

    Helping Clients and Candidates find the right fit

    Looking for more than just another CSR role? Join a company where your attention to detail, quick thinking, and friendly nature won't go unnoticed.

    A leading manufacturer of premium packaging products is growing—and they're looking for a Customer Service Representative who thrives in a fast-paced environment and enjoys being the go-to person for clients. Based in Brampton, this role is ideal for someone who loves solving problems, staying organized, and working with a supportive, tight-knit team.

    • 35-hr /week (Monday–Thursday: 9 AM–5 PM and Friday: 8:30 AM–4:30 PM)
    • $40,000 annual salary with yearly salary reviews
    • Annual performance bonus after 1 year of employment
    • 100% employer-paid medical and dental benefits after 3-month probation
    • Company pension plan
    • 2 weeks paid vacation (prorated in the first year)
    • Weekly payroll

    Customer Service Representative Responsibilities:

    • Respond to customer inquiries via phone, email, and fax
    • Enter and update customer orders in the system
    • Verify order details, dimensions, and specifications
    • Work with EDI systems for order management
    • Manage two email inboxes and incoming calls
    • Follow up with customers on order status and updates
    • File customer records and maintain organized documentation
    • Retrieve orders from remote systems
    • Calculate simple product dimensions using a set formula
    • Organize customer information alphabetically

    Customer Service Representative Qualifications:

    • Previous experience in a Customer Service Representative role (non-retail/fast food)
    • Strong communication and active listening skills
    • Excellent attention to detail and organizational abilities
    • Comfortable multitasking and prioritizing in a busy environment
    • High level of accuracy and ability to work under pressure
    • Strong keyboarding and data entry skills
    • Basic math skills
    • Team-oriented with the ability to stay focused and manage stress

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Customer Service
    • Industries

      Manufacturing

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    Customer Service Representative (Remote friendly)

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    * This salary range is an estimation made by beBee
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