Support Rep Fleet - Mississauga, Canada - Purolator

Purolator

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Date:

Posting Number: 61982

Work Location Type:
Onsite

Job Code: 272

Location:
Mississauga, Barrie, Brampton, Burlington, Cambridge, Etobicoke, Guelph, Hamilton, Kitchener, North York, Oakville, Pickering, Richmond Hill, Scarborough, Toronto, Vaughan, Woodbridge

Reports to:
National Control Tower

Working Hours
Mon - Fri

2:00pm - 10:00pm

37.5 hours per week

Main Focus Groups:

Tracking

BlueRock tracking on All Linehaul trips
Trip Tracking
Rail Container
Amazon and Customer direct
Purolator and Vendor's Empty Asset tracking and followup

Communication

Prealert destinations of potential delays or disruption via Thinklp
Communicate delayed flight departure times to destination terminals
Alert Amazon and Customer direct delays to terminal
Advise terminals and customer on empty trailer asset and removal.

Duties

Book and adjust Linehaul movements in SAP TM & FMC
Responsible for monitoring the customer directs and Empty asset in the network
Creates and supports incidents by Case Management
Provide updates on high priority shipments
Coordinator the movements of internal/external assets
Liaison directly with carriers to secure requirements on time arrival
Mediate and resolve any disputes between local operations and outside carriers
Follows procedures, work instructions and other directions from the Manager

Qualifications

Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
Familiarity with PCL and/or Linehaultype operations an asset
Knowledge of Linehaul routes and heavy equipment as asset
Knowledge of aircraft/aviation an asset

Bilingualism

French/English an asset
Excellent communication skills, both verbal and written

Proficient computer skills

Outlook, Word and Excel required
Knowledge of ECHO and ability to Triage issues within ECHO
Detail oriented and strong organizational skills
Strong administrative and multitasking skills

POSTING DETAILS

Location: 57- NHO

Working Conditions:
Office Environment; Warehouse Environment

Posting Number: 61982

Reports to:
National Control Tower

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

LI-ONSITE