User Support Technician - Dartmouth, Canada - Solutions Expert Inc.

Solutions Expert Inc.
Solutions Expert Inc.
Verified Company
Dartmouth, Canada

9 hours ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP

  • Experience: 1 year to less than 2 years

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability:


  • Organized

Screening questions:


  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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