Parts Advisor - North Vancouver, Canada - Pacific Honda

Pacific Honda

Verified Company

North Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you

Pacific Honda is currently looking to fill the position of

Parts Advisor.

Responsibilities include:

Assisting with the daytoday operations of the Parts Department including maintaining and ensuring optimum levels of inventory using data, individual experience and colleague's knowledge
Maintaining customer service (CXI) goals based on dealership and manufacturer objectives
Selling and procuring parts, and supporting services, to internal and external customers; greeting all promptly and professionally; providing guidance and assisting in the selection of goods and repair, suggesting companion requirements, providing quotes, determining availability, following up and notifying clients on issues
Using computer systems to look up and provide internal and external customers with accurate information, quotes, invoices and goods
Supporting technical staff, service advisors and appointments personnel by working efficiently with high quality output
Providing timely and accurate parts, accessories, tires and lubricants to fulfill demand and client needs
Processing returns, stocking shelves, keeping goods and department clean and orderly
Conducting rotating and yearly inventory counts
Handling hazardous materials and highvoltage batteries
Inspecting condition of goods to ensure returned items are acceptable; returning of goods to manufacturer and vendors
Operating fork lift and obtaining certification as necessary
Delivering of goods to clients using delivery van
Ensuring records/paperwork are processed expediently, accurately and in a timely manner and processed through to accounting
Complying with all company & manufacturer policies. directives and procedures, and government rules
Creating and maintaining positive relationships with customers; making customer satisfaction a priority to ensure solid business relationships
Building relationships with clients and providing exceptional customer service
Regularly lifting up to 11kgs and occasionally over 34kgs
Complying with occupational health and safety legislation, regulations, and policies
Perform other duties and responsibilities as needed

Applicants must have:

A minimum 2 years' current verifiable New Car Dealership Parts Advisor experience
Inherent technical and mechanical automotive knowledge
A dynamic selfstarter attitude and be detail focused and extremely well organized with the ability to consistently manage multiple tasks and deadlines simultaneously
A supportive disposition and be a proactive character
An intrinsic current knowledge of automotive DMS systems; Reynolds & Reynolds an asset
A strong desire to support the team, the company and the company's customers
Be personable & courteous with an outgoing nature and strong work ethic
Exceptional customer service and satisfaction characteristics
Valid Class 5 BC Driver's License with acceptable driving record

Advantages of the Dilawri Lifestyle:

First hand mentoring from auto industry leaders
Innovative, exciting work environment
Employee discounts on vehicle purchases and leases
Employee discounts on service and parts
Career growth opportunities
Competitive compensation
Generous benefit package
Exclusive Dilawri offers
A true Family culture

Dilawri Group of Companies is Canada's largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002.

The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest