Field Service Technician - Etobicoke, Canada - Next Level Group

Next Level Group

Verified Company

Etobicoke, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Primary responsibilities will include:

Provide onsite installation, repairs, and maintenance of CNC Machine Tool product line.
Through preventative and corrective maintenance, ensure customer equipment performs at an optimal level of quality and efficiency.
Diagnose and troubleshoot defects in CNC Machine Tools.
Perform mechanical and electrical repairs on CNC machines and test for proper performance.
Investigate customer complaints and perform analysis to determine the cause of the problem.
Act as a liaison with the customer and providing customer support so that products are used at an optimal level.
Determine which replacement parts will be needed for service calls and ensure that they are available.
Provide detailed and accurate service reports and documentation.
Maintain all companyprovided equipment, including tools and company service vehicle.
Understand and follow all service operations and procedures and submit completed companyrequired paperwork in a timely and accurate manner.
Must be available to travel as customer demands require and do so within company provided directions and guidelines.
Adhere to workplace safety policies, regulations and requirements
Assist other Field Engineers as directed.

Experience in technical field support machine tools, automation, or electromechanical controls.
Perform mechanical and electrical repairs on CNC machines and test for proper performance.
Install, commission, and align CNC Machine Tools.
CNC programming knowledge is a preferred asset.
Must be customer oriented, conscientious and career minded as well as organized and possessing excellent people skills.
Good communication skills, have a valid driver's license and be able to travel within Eastern Canada but predominantly in Southern Ontario.