Assistant Store Manager - Whistler, Canada - Whistler Blackcomb

Whistler Blackcomb

Verified Company

Whistler, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Create Your Experience of a Lifetime

Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime.

Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers' questions and provide premium products.

Job Specifications:

Housing: May be Available
Outlet: Salomon Store, EMR Delivery, Summit Sports, Whistler Blackcomb Rentals (multiple locations), Can-Ski (multiple locations).
Expected Pay Range: $52,000
Shift &

Schedule Availability:
Full Time / Seasonal

Skill Level: Advanced

Responsibilities:

Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manageronduty in the absence of a Store Manager
Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures
Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
Maintain uptodate product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
Other duties as assigned, including specialty areas like merchandising and rentals
Other duties as assigned

Job Qualifications:

High School Diploma or GED Equivalent; Business area training or education preferred
13 years of retail supervisor experience; ski industry preferred.
Ability to work in a fastpaced retail environment, multitask and manage multiple customers
Ability to work a flexible schedule including nights, holidays, and weekends
Must be able to communicate fluently in English
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
Requisition ID 497347_

Reference Date: 08/22/2023_