Customer Service Clerk - Burlington, Canada - City of Burlington, Ontario
Description
Description:
Working for the City of Burlington
A great career is closer than you think.
Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.
Location
Position Overview
Reporting to the Customer Service Coordinator, the Customer Service Clerk is responsible for providing direct customer service at community centres, arenas, and pools.
Responsibilities
You will be responsible for:
- Providing welcoming reception duties and customer service to community members and visitors.
- Maintaining knowledge of a wide range of recreation program and facility information.
- Performing transactions with various payment types for program admissions, registrations and other department services, as well as completing end of shift deposits.
- Liaising with program and facility staff to support a positive customer experience including issue resolution.
Requirements:
You have at least two (2) years of related work experience as well as dynamic customer service and public relations skills.
You have solid experience in Microsoft Outlook, Word, and Excel as well as knowledge of point of sale or membership and registration software.
Shifts will include daytime as early as 5:30am, evenings, and weekends, requiring an individual with flexible availability. This position may require occasional travel between sites and/or City facilities and must provide own transportation.
Police Check Requirement
**Accommodations
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