Guest Services Manager - Montréal, Canada - Montreal Corporate Stays

Description

• Experience: 1 year to less than 2 years

• Nonsmoking
• Air conditioned

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules

• Working groups

• MS Word
• MS Excel

• Public transportation is available

• Fastpaced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

• Are you available for shift or oncall work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the aboveindicated required certifications?
• What is the highest level of study you have completed?
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 80 hours biweekly