Supervisor, Membership Sales - Greater Moncton Metropolitan Area
3 weeks ago
Job summary
The Supervisor, Membership Sales and Services plays a key leadership role in delivering exceptional member experiences and supporting the daily operations of Membership Services at YMCA Moncton. Reporting to the Director of Membership Services, this position provides direct supervision and guidance to front-line membership staff, ensuring high-quality service delivery operational efficiency,and adherence to YMCA Canada standards policies procedures.The Supervisor serves as a primary point of contact for member concerns supports staff development engagement fosters welcoming inclusive values-driven environment. This role also contributes recruitment training promotion YMCA initiatives including fundraising community events.Responsibilities
- Serve as primary point contact for member concerns feedback ensure prompt follow-up effective resolution.
- Coordinate oversee daily workflow membership team check progress provide guidance support efficient high-quality operations.
- Act role model members volunteers staff showing YMCA Moncton values Integrity Inclusiveness FUN.
- Support promote YMCA initiatives including fundraising campaigns recognition programs organizational events encouraging participation from staff members.
Job description
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