Secretary and Computer Systems Support - Vancouver, Canada - Providence Healthcare

Providence Healthcare

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Article Flag:

Mandatory Vaccination Please Note:

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19.

Proof of vaccination status will be required.

Summary:

The Providence Health Care's Health Information Management Administration team is hiring

Learn more about the Health Information Management team, check us out

here

.

We acknowledge that Providence Health Care & the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

What does the Health Information Management team do?
Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites.

As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following

Service Areas:
Registration, Records Management, Transcription Services, Health Information Exchange, and Coding

Additional Corporate Services include:
Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

What you'll do:

This is a Temporary Part Time (30 hours per week) role until March 2024.

Reporting to the Professional Practice Leader provides secretarial, systems and administrative support to designated department across all sites by screening incoming materials and calls, prioritizing items for the attention of the Professional Practice Leader(s) and discipline staff, responding to enquiries, and assists in coordinating workflow of staff.

Admits patients utilizing the computerized Admission, Discharge, & Transfer system (ADT), and schedules out-patient appointments.

Maintains workload measurement and patient care information systems by monitoring data quality, adding or removing users, loading system software onto computer workstations, responding to user enquiries, identifying and resolving routine system problems and updating user manual as per vendor instructions.

Works collaboratively with Information Management/Information Systems (IMIS) personnel and vendors in order to identify and resolve system issues. Provides or arranges system orientation and access for new users. Types materials and generates statistical reports utilizing word processing, spreadsheet and graphic software packages. Maintains departmental web site, updating content as required. Attends meetings, prepare agendas, takes and circulates minutes. Performs clerical duties such as reception, processing mail, photocopying, and faxing.

Qualifications / Skills and Education:
Education

Grade 12, graduation from a recognized secretarial program, supplemented by recognized courses related to computer operating systems, plus two years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

Ability to keyboard at 50 w.p.m.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to organize work.

Ability to operate related equipment.

Duties and Responsibilities:

Screens and prioritizes incoming materials and calls into the department for the attention of the Professional Practice Leader and discipline staff.

Responds to inquiries from staff, hospital, health department and community agencies by referring to staff within or outside the department and providing information regarding the department's procedures and services offered, drafting correspondence or referring elsewhere.

Admits patients to the designated therapy area by completing required documentation and forms and entering information into the computerized ADT system.

Schedules and books out-patient appointments, adjusts arrangements in accordance with patient and facility requirements and contacts areas such as Doctors' office and patients to confirm appointments.

Makes follow-up appointments as required, cancels and/or adjusts patient appointments, maintains wait lists and compiles out-patient statistics.

Provides or arranges orientation and support on a variety of computerized systems used to gather data, such as workload measurement and patient care information to department users such as Occupational Therapy (OT), Physiotherap