Customer Service - Winnipeg, Canada - Eastside Collision Repairs LTD

Eastside Collision Repairs LTD
Eastside Collision Repairs LTD
Verified Company
Winnipeg, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Duties include:

  • Greeting customers as they walk in or call in over the phone and identifying what services they require.
  • Requesting and downloading insurance claims
  • Scheduling assessment and repair appointments
  • Booking courtesy vehicles
  • Maintaining and updating customers
  • Communicating with Insurance providers
  • Collecting payments
  • Recording expected towing requests
  • Building the best overall customer experience

Experience/Skills:

  • Proficient computer skills
  • Ability to multitask
  • Strong communication skills
  • Organized
  • Experience in the Automotive Industry
  • Problem solving and resolution
Ability to use Mitchell Connect, Ultrmate and Repair Center would be considered an asset


Competative wages
Salary depending on qualifications


Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • RRSP match

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

COVID-19 considerations:
Eastside ensures all protocols are followed for the safety of our employees, their families and our customers.

  • Personal protective equipment provided or required
  • Sanitizing, disinfecting, or cleaning procedures in place
  • Social distancing guidelines

Experience:

- customer service: 2 years (required)
Automotive Industry: 2 years (preferred)


Work Location:
One location
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