Manager Medical Affairs Operations - Toronto, Canada - Johnson & Johnson

Johnson & Johnson

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Janssen Pharmaceutical, Companies of Johnson & Johnson is currently hiring a Medical Affairs Operations Manager, located in Toronto, ON.

About Janssen Inc.

Position Overview

The Medical Affairs Operations, Manager, provides leadership to the team of Operations Leaders and is responsible for supervising the set up and operational ownership of asset content process, approvals, vendor management, contract management, events management system and contract approvals and budgeting.

The Manager supervises the operational execution of compliance documentation and approvals as well as vendor relationships.

The Manager will supervise that all events are operationalized in alignment with laws, regulations, policy, and Corporate Compliance and identify operational efficiency gains across medical affairs, working closely with the Healthcare Engagement team.

The Manager of Medical Affairs Operations will support leaders on tactical processes and will work closely with event owners of med events and advisory boards.

They are responsible for a team that owns the preparation, conduction, closure and reconciliation of events.

Business and People Leadership

Lead all aspects of the Operations team on Medical Event preparation and Project Management
Management of contractual arrangement with external providers including vendors and 3rd party developers
Responsible for preparation, conduction and closure and reconciliation of congress symposia operations
Together with event owner, lead the medical communication, production (including digital production via Digital team) and logistics agencies for these events
Lead medical review content review process between agency and internal processes
Followup with involved agencies on budget estimates, work orders/contract, invoices, payment processes, PO process/closure, budget reconciliation
Coordinate event wrapup and evaluation including feedback for business partners
Liaise with Associate Directors, Medical Education to ensure operational excellence of medical events

Operational Leadership

Provides direction to a team of medical affairs operations leaders
Responsible for identifying efficiencies and commonalities across medical affairs operational process activities
Responsible for supervising the operations portion of the departmental budget and assetspecific budgets and support budget owner with reconciliation
Management of all aspects related to event project management
Request and lead departmental POs and Vendor SOWs
Manage preferred vendors, contracts and operations
Integrate any industry or regulatory policy changes into current processes
Ensures the tracking and reporting on status of several projects and confirms ongoing evaluations of programs

Compliance Subject Matter Authority

Understands the needs of the medical education functional area and underlying business processes and opportunities
Keep up to date with trends in content, compliance and industry benchmarking
Supervises operational KPIs to drive continuous process improvement

Business Readiness

Supports the therapy areas med ed strategies and workflow for educational assets
Support the Med Ed team by providing mentorship on operational efficiencies

Qualifications:

A minimum of 5 years of experience in the pharmaceutical industry, or medical education field or professional business experience is required
Exhibited strong people and project management skills
Strong communication and collaboration skills with ability to showcase leadership of crossfunctional project (matrix) team members
Understanding of agile ways of working
Results driven, innovative, assertive, strategic problem solver, strong project and account leadership skills are preferred
Demonstrated experience of change management and adoption
Knowledge of pharmaceutical regulated standards (IMC Code of Ethical Practices, ICH GCP, cGMPs, or Pharmacovigiliance standards) and experience working with Health Care Compliance functions.
Strong written, verbal and presentation skills
Proficiency in metrics and reporting, creating dashboards and scorecards, and presenting complex information at the right tone and breadth
Experience in continuous improvement and or quality improvement processes
Strong analytical, time leadership, organization and prioritization skills
Proficiency in Microsoft Excel, Project, Visio, PowerPoint, Adobe Acrobat, Google Analytics, and strong ability to learn other technology quickly
Ability to make decisions specific to business requirements

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies.

Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success.

We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.