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- Abide by all Oil States Energy Services (Canada) Inc. QHSE and Operational Policy and Procedures
- Oversee operational maintenance, safety, pricing, equipment for UAE operations.
- Inform the General Manager, International Operations of all aspects of activity on a weekly basis or more frequently, as requested.
- Report any job quality issues or incidents to the General Manager immediately and coordinate efforts to resolve any issues.
- Ensure effective scheduling and coordination of all upcoming jobs including tools, travel and parts.
- Assist with development of organization related to policies, practices, and attainment of operating goals.
- Review all international job data for accuracy and provide to management.
- Coordinate with General Manager, International Operations, warehouse and local suppliers for equipment and supplies required for international jobs.
- Work with QHSE to resolve any problems that may arise.
- Proactively participate in the safety process to promote safe working conditions and ensure adherence to regulatory, government, and company compliance.
- Consistently and effectively carry out recertification on OSES equipment that is utilized internationally when necessary.
- Ensure that working inventory of well-maintained equipment is upheld in country.
- Possess an expert level of knowledge of company tools and services to promote market growth.
- Attend and participate in meetings held with Oil Company and Service representatives on behalf of OSES
- Conduct equipment inspections/audits upon request from Management and provide supporting documentation including OSES Equipment Certifications and OSES Equipment COC and all maintenance paperwork.
- Conduct field investigations for service quality issues or safety related incidents and provide investigation results in a clear and effective manner to OSES Management Team upon request by Management.
- Capable of making independent decisions, troubleshooting, and consulting without supervision
- Develop and retain strong, reputable customer relations.
- Other duties for other projects as requested by Management but not limited to job description.
- Ability to travel internationally
- Must have a valid passport
- Must be able to read, write and speak in English.
- Must have strong oral and written communication skills.
- Must have basic math and algebra skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram forms.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to operate hand tools required.
- Knowledge of all oilfield service and rental equipment utilized by OSES.
- Demonstrated ability to diagnose increasingly complex business or technical problems and recommend solutions.
- Demonstrated ability in successfully leading and supervising people and projects.
- Ability to maintain composure when faced with conflict and ability to quickly and effectively adjust as team role changes.
- Able to effectively manage time and prioritize projects in order to meet established deadlines.
- Working knowledge of Microsoft Office software.
- Must have knowledge of common best training and safety practices for the oil and gas industry.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Thorough understanding of product lines and/or services offered by company. Thorough understanding of customer requirements and market conditions, with particular focus on area of responsibility. Knowledge of company's business practices including strategic planning, budgeting and staffing. Excellent communication skills. Strong negotiating skills. Strong leadership skills.
- High School Diploma or General Education Degree (GED) required;
- Demonstrated ability to diagnose increasingly complex business or technical problems and recommend solutions.
- Demonstrated ability in successfully leading and supervising people and projects.
- Ability to maintain composure when faced with conflict and ability to quickly and effectively adjust as team role changes.
- Able to effectively manage time and prioritize projects in order to meet established deadlines.
- Working knowledge of Microsoft Office software.
- Must have knowledge of common best training and safety practices for the oil and gas industry.
- Valid Driver's License
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- To perform this job successfully, an individual should have knowledge of MS Excel, MS Work, MS Outlook.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel. The employee is occasionally required to use hands to finger, handle or feel; reach with hands and arms and talk or hear.
- Exposure to warm, hot and cold temperatures
- Must have good manual dexterity to perform daily tasks and operate computers or other standard office equipment.
- Must have vision and hearing within normal range.
- Must be able to deal with moderate levels of stress and/or stressful situations.
- Must be able to lift and move materials up to 50 pounds
- Requires exposure to moderate noise levels
- Successfully pass fit to work medical and drug test
- Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management: Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills: Focuses on solving conflict, maintains confidentiality; Remains open to others' ideas and tries new things.
- Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. .
- Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
- Delegation: Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Leadership: Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Managing People: Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
- Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Ethics: Treats people with respect; Keeps commitments; Inspires the thrust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Strategic Thinking: Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
- Qualify: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Safety & Security: Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
International Field Service Manager Thru Tubing - Red Deer, Canada - Oil States Energy Services
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES:
QUALIFICATION REQUIREMENTS:
EDUCATION:
or two to five years related experience and/or training; or equivalent combination of education and experience.
LICENSES:
LANGUAGE SKILLS:
MATHEMATICAL SKILLS:
REASONING ABILITY:
COMPUTER SKILLS:
PHYSICAL DEMANDS:
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following: