Service Technician - Winnipeg, Canada - New Standard Ag
1 week ago
Description
New Standard Group, in southern Manitoba, is the leading provider of new generation poultry and hog barn designs and technologies serving Manitoba, Ontario and Quebec.
We are currently recruiting for aService Technician to provide service and support for our customers in Southern Manitoba.
The Service Technician will respond to service calls on farm, via phone or remote login for all equipment as necessary.
A company vehicle is provided as local travel is required.Key Responsibilities include:
- Responding to equipment service calls onsite, via phone and/or via remote login in a timely manner
- Diagnosing equipment issues, determining proper solutions, and performing required work to resolve the issue
- Completing necessary paperwork daily including timecard, service sheet, and safety forms
- Providing excellent customer service by answering questions, providing information on maintenance of the product, explaining the work that has been done and providing solutions to recurring problems
- Working closely with the Sales team providing information on equipment as needed
Working on an on-call rotation
-
Travel to various locations
Skills Required:
- Strong mechanical aptitude with previous experience working with and diagnosing equipment issues is preferred; minimum 1 year of agricultural experience is an asset
- Exceptional customer service orientation
- Excellent interpersonal and communication skills (oral and written) and the ability to work independently with minimum supervision
- Working knowledge of computers and MS Office Word; proficient in the use of smart phones
- Good analytical and problemsolving skills
- Good organizational, time management and prioritizing skills
- Excellent attention to detail
- We thank all applicants, however, only those under consideration will be contacted._
Job Types:
Full-time, Permanent
Job Types:
Full-time, Permanent
Benefits:
- Company car
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Profit sharing
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Supplemental pay types:
- Overtime
Licence/Certification:
- Driver's License (required)
Work Location:
One location
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