Office Manager - Toronto, Canada - OTT Pay Inc.

Description

OTT Properties & Development Group, a member company of OTT Financial Group, is a fast-growing developer converting OTT's vast land reserves in Ontario into commercial, residential, and industrial properties.

We leverage innovative fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners.

Empowering 10,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

• Competitive salary
• Extended Health, Dental, and Vision Benefits
• Life and Disability Insurance
• Performance Bonus
• Vacation Leave, Parental Leave and Family Medical Leave
• Centrally located modern and spacious offices close to Eglinton and Leslie
• Free use of onsite Gym and Sports Facilities, and regular Company Social Events
• Learning and Professional Development Support
• A chance to work in a dynamic, collaborative, progressive and high performing team.
• Community involvement through the annual Terry Fox Run
• Tremendous opportunities for Growth and Development

• Office Operations
• Ensuring a highfunctioning office that is organized with office operations and procedures.
• Manage the Housekeeping Team
• Manage the daily activities of the housekeeping department to include appropriate cleaning of all offices and public areas.
• Planning, organizing and directing team members to ensure the high standards of cleanliness across offices.
• Recruit, schedule and train all new housekeeping staff members.
• To adhere to all meetings such as health and safety, and monthly team meetings.
• Manage the housekeeping budget, control the holidays and staff schedule operation.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Ensures the proper maintenance of all office and housekeeping equipment; makes arrangements for repair and/or replacement of used and damaged equipment in coordination with GMO.
• To report any maintenance problems observed around the office immediately to the Property Manager
• Manage the Kitchen Staff and take overall responsibility for kitchen operations.
• Maintain a safe, secure, and pleasant work environment.
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office.
• Work closely with third parties and all internal departments to ensure a smooth and efficient process, fostering collaboration and synergy in project execution.
• Provide purchasing support by researching, obtaining quotes, making recommendations, and tracking shipments.
• Conduct research, collate information, and assist with inventory management, logistics, and procurement.
• Ensure office, housekeeping and kitchen supplies are wellstocked and maintain a tidy kitchen.
• VIP Guest Engagement
• Manage the Reception Team and ensure the reception desk is manned during operating hours.
• Ensure guests are greeted at the reception, taken care of promptly and professionally.
• Facilitate in solving guests needs and elevating guest experience, leaving them feeling supported and valued.
• Organize and facilitate VIP guest meetings and events, ensuring VIP guest meetings and events are positive, personal, memorable, and referable.
• Coordinate with GMO and other internal departments for upcoming guest meetings and events.
• Manage special projects and shifting priorities effectively.
• Adapt to evolving needs and take on additional responsibilities as required.

• Are selfmotivated to take initiative and can work with mínimal supervision.
• Able to handle a variety of tasks.
• Proficient in basic administrative functions and skilled in using office software including Microsoft Word, Excel, Outlook, PowerPoint, and Adobe.
• Exceptionally organized, detailoriented, and able to manage highstress situations calmly and effectively.
• Can maintain confidentiality and maturity while assisting with sensitive personal and organizational requests.
• Ability to stay calm under pressure.
• Have experience troubleshooting problems while navigating ambiguous and timesensitive situations.
• Possess a high sense of urgency and enjoy being the 'goto' person.
• Enjoy problemsolving and have experience prioritizing a heavy workload with superior analytical, organization, and project management skills.
• Be highly proactive, demonstrate initiative and be prepared to go the extra mile.
• Enjoy learning and always seeking to improve systems and processes.
• Possess excellent communication (writte