Pharmacy Assistant - Nepean, Canada - Health Treasure Pharmacy

Description

Greet customer promptly and gather prescription information according to Standard Operating Procedures

• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC's, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
• Set realistic customer expectations as to wait times and effectively communicate the time to the customer
• Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
• Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to
• Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
• Draw customer attention to literature or information as required
• Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
• Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
• Managing customer inquiries both in person and over the phone
• Adhere to all confidentiality and privacy requirements

Job Type:
Part-time

Part-time hours: 16-24 per week


Salary:
From $16.00 per hour


Schedule:

• 8 hour shift

Experience:

- pharmacy: 1 year (preferred)


Work Location:
One location