Financial Aid Officer, Student Awards and Fees - Greater Sudbury, Canada - Laurentian University

Laurentian University
Laurentian University
Verified Company
Greater Sudbury, Canada

6 days ago

Sophia Lee

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Sophia Lee

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Home > Career Opportunity


Financial Aid Officer, Student Awards and Fees:


Required Position:

Full-Time Appointment


Responsibilities:


Under the supervision of the Manager of Student Awards, Fees and myLaurentian Hub, the Financial Aid Officer is responsible for administering all Financial Aid programs at Laurentian University.

Financial Aid programs include the Ontario Student Assistance Program (OSAP) and OSAP affiliated programs, the student assistance programs of the federal government and other Canadian provinces and territories, Government sponsored scholarship and bursary programs.

The Financial Aid Officer regularly interprets and administers based on policies and procedures set by the Ministry of Colleges and Universities (MCU) as well as Laurentian University admissions, registration, and financial aid policies.


  • Responsible for the timely, efficient, and accurate collection, assessment, and storage of student Financial Aid record information as mandated by policy;
  • Maintains current knowledge of all Financial Aid programs including eligibility requirements and implications of various decisions to act as a Financial Aid Specialist and advise clients on all financial assistance options available to them;
  • Collects, prepares, and enters Financial Aid data onto student records, including but not limited to scholarships, bursaries, provincial and territorial loans, grants, and bursaries;
  • Maintains current knowledge of all relevant, regulations, and policies for all Financial Aid programs, as well as acting as a resource to Student Awards and Fees Clerks and Student Service Representative as well as other department/stakeholders;
  • Monitors student records and progress in relation to Financial Aid programs and communicates changes and updates to students;
  • Research, analyze, and resolve student issues;
  • Ensures that all Financial Aid entries and changes are processed in a timely manner;
  • Advises students on and confirms interest free status for Financial Aid programs;
  • Responsible for all incoming Financial Aid inquiries while responding accurately and in a timely manner, escalating inquiries to Coordinator or Manager when necessary;
  • Determine eligibility for refunds for students as requested;
  • Assist Financial Aid Coordinator with collection of materials and files for audit purposes;
  • Contact National Student Loans Service Centre (NSLSC) on student's behalf to assist the students with any issues and verify negotiated funding;
  • Work with Financial Literacy on the creation and the execution of the communication plan, including website, to ensure that students, faculty, and administrative staff are informed of important deadlines and policies;
  • Respond to inquiries as required and assists at the service counter when necessary (all communication mediums);
  • Provide support and backup to the Student Awards and Fees Clerk and Student Service Representative, including but not limited to triaging, and assisting with inquiries of all types and working at the service counter when necessary;
  • Other duties as assigned.

Qualifications:


  • Bachelor's degree in Business Administration / Accounting or Finance ;
  • One (1) to three (3) years of experience providing detailed explanation of policies and procedures rela
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