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- Create and maintain product specification documents for each product in their assigned categories
- Responsible for the creation, monitoring, revising, and communication of the Testing Criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.
- Determine the acceptability of product quality through product evaluations, consumer usage testing, and competitive benchmarking; Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders
- Evaluate product Bill Of Materials, specifications, and change request documents from vendors
- Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings
- Review online customer reviews, taking necessary follow up actions; coordinating product investigations with stores and vendors
- Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants
- Collaborate with Product Development and Branding teams on new Owned Brand product launches
- 2+ years experience in quality assurance, product development, mechanical engineering, electrical engineering, material science engineering, automotive engineering, manufacturing engineering, or a related field
- University degree in a related discipline
- Product knowledge relevant to their assigned categories
- Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment
- American Society for Quality or similar certifications
- Lean Six Sigma certification
- Lean manufacturing experience
- Continuous improvement process experience
Product Engineering Analyst - Toronto, Canada - Canadian Tire Corporation
Description
What you'll do
The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market, translate them into product testing requirements that will drive enhanced quality products, improved customer product experience and satisfaction.
What you bring
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
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