Counter Sales Associate - Nanaimo, Canada - Bartle & Gibson

Bartle & Gibson

Verified Company

Nanaimo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Counter Sales Representative is an integral function in the branch's ability to provide excellent customer service to all of our clients and effectively maintaining the preparedness of the branch for each year's annual inventory.

Reporting directly to the Branch Manager, you will be responsible for Counter Sales, Inside Sales and quotes, quote follow up and after sale service.

Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone
Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential upselling
Entering orders into system
Purchasing materials for customers
Sourcing materials for customers when currently not in stock
Providing product information, pricing quotations and followup on quotes
Offering technical expertise on products to purchasers
Developing and maintaining positive customer relationships
Counter Sales and handling returns as required
Picking Priority orders
Closing orders and stocking bins
Keeping counter and sales area clean
Merchandising and showcasing product

SKILLS AND COMPETENCIES

Exceptional customer service
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with high attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Selfmotivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fastpaced work environment

EXPERIENCE AND EDUCATION

Minimum grade 12 education
Post-Secondary courses in Plumbing or Heating considered an asset
Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
Knowledge of plumbing and heating industry or a background in plumbing products would be considered an asset

WHY WORK FOR US