Service Supervisor - Edmonton, Canada - Finning Canada

Finning Canada

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:

As a Service Supervisor with Finning Canada, you will manage the Electrical Services team by providing strong leadership, measure technician productivity, coach, mentor, provide performance feedback and support the growth of the technicians.

Supporting the Inside sales team, you will provide technical direction for the products and projects.

You will develop and leverage both internal and external relationships to identify process improvements, create standardization, and understand and achieve business goals.

Job Description:

Responsible for the staff including orientation, coaching, mentoring, performance feedback, supporting growth and development opportunities for a diverse team of employees
Champion a healthy and safe work culture ensuring that all safety standards, policies, procedures, and compliance requirements are communicated, implemented, and followed
Supervise personnel including electricians, welders, tool technicians, shipper/receivers and yard/warehouse persons
Sound knowledge of all Electrical Infrastructure and how it can be utilized safely and effectively in temporary power configurations
Day to day management of the Electrical Shop and the completion of tasks associated with the shop
Work with employees to ensure completion of all work orders and required paperwork in a timely fashion
Execute all manufacturing builds and supporting the customer service agreements
Parts ordering and management for the effective operation of the shop
Maintain 3rd Party vendor relationships
Assist the Branch Operations Supervisor with the project estimating
Interface with the customers by telephone or in person as required in a prompt, courteous, businesslike manner
Training, facilitating, and learning principles, best practices and methodologies
Thorough understanding of the union and Finning's collective agreement
Understand and adhere to Finning's policies and procedures
Provide oncall after hours support as needed

Qualification:

Red Seal Journeyman Electrician preferred
Minimum of 5 years Leadership experience, within a Union Environment preferred
Strong leadership, coaching, mentoring and conflict resolution skills
Experience within larger organizations with a proven track record of influencing authority at all levels and implementing corporate strategies
Ability to effectively interface will all levels of internal and external stake holders
Excellent project management, organization and time management skills
Excellent verbal and written communication, presentation, facilitation, and interpersonal skills
Experience with Rentalman or related ERP is an asset
Experience in an Electrical Assembly shop is an asset
Experience with maintenance, repair and troubleshooting of Electrical Systems is an asset

Note: