Executive Director, Home and Community Care Regional Services - Surrey, Canada - Fraser Health

Description

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: In a manner consistent with the vision, values, purpose and commitments of Fraser Health, and with Ministry of Health policy direction, the Executive Director provides senior leadership for home and community care services.

The role includes a combination of direct operational oversight, as well as the development and maintenance of strategic, collaborative leadership relationships to ensure a regional standard of equitable, effective and high quality services.

This leader works closely with relevant regional medical directors and/or department heads.

The Executive Director partners with regional and geographic operational, strategic and medical leaders to pursue the integration of services to ensure a responsive, seamless, person and family centred experience of care - across the entire service continuum.

This leader holds a key role in service design, implementation, evaluation and system sustainability.

The Executive Director will engage with community organizations and people with lived experience of health care use, other health authorities, first nations, governmental and non-governmental organizations, contracted providers, primary care providers, specialists, Fraser Health programs, services and corporate departments, as well as other relevant partners to achieve goals and objectives.

Responsibilities Accountable for the annual operating budget allocated to the portfolio.

Works within approved financial mandate; recommends and establishes priorities; engages in annual budget planning; monitors expenses and outcomes; identifies efficiencies and promotes optimal use of resources; reallocates resources to meet objectives; participates in/initiates requests for capital funding/business plans.

Participates in, facilitates and/or leads strategic planning; identifies short, medium and long-term objectives; establishes projects/initiatives. Provides input into, and ensures alignment with organizational objectives and key results (OKRs) and maintains a portfolio work plan. Considers best practices and prepares relevant presentations, proposals and reports.

Assesses progress to plan and adjusts course as required to address internal or external risks and/or changes impacting key areas of work.

Reports to senior executive and the Board as required. Establishes monitoring and reporting systems to track operational performance and reassesses and adjusts these systems as appropriate. Uses data and benchmarks to guide evaluation and decision-making. Participates, in collaboration with others, in the development, implementation and maintenance of quality improvement processes. Ensures that quality of care measures are in place and that they reflect industry and accreditation standards. Establishes efficient and effective governance and decision-making structures/processes for the portfolio. Enables high-functioning team development based on principles of collaboration, effective communication and the pursuit of excellence. Promotes creativity and solution-focused problem solving. Upholds organizational policies. Provides supervision and coaching to direct reports to support their growth and development. Completes performance appraisals and engages in succession planning. Carries out performance management activities as required. Responds to or delegates/oversees the resolution of complaints and/or investigations.

Represents Fraser Health in meetings with internal and external stakeholders, including but not limited to:

the Ministry of Health; contracted providers; geographic and provincial health authorities; municipal leaders; First Nations; Divisions of Family Practice; Hospital Foundations; Office of the Seniors Advocate, BC Housing, clients and families.

Establishes and maintains effective working relationships. Seeks collaboration and works to resolve issues in a timely, mutually satisfactory manner. Promotes and supports research and formal program evaluation activities.

Qualifications Master's degree in a healthcare related discipline, supplemented with fifteen years' progressively senior management experience including leadership in a large health care organization.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed


Professional/Technical Capabilities:
Knowledge of current provincial health care policies.

Knowledge of funding practices with specific experience for funding of contracted long term care and assisted living care facilities and funding of Home Health/Home Support services.

Knowledge of provincial health statutes. Knowledge of current and future health care issues. Knowledge of utilization management strategies and programs.