Manager - Markham, Canada - Fionn MacCool's
Description
As a Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time.
You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved.
Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.
Responsibilities:
Managing labour costs through effective floor management
Controlling food & paper costs using order guides
Ensuring that product launches and promotions are executed with perfection
Resolving Guest issues, as well as working with your team to minimize issues
Participate in the recruitment process
Training new Team Members
Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
Coach & discipline Team Members as needed
Be a leader and always lead by example by following all Thai Express policies and procedures
Plan, organize, direct, control and evaluate daily operations
Foster a positive work environment through leadership and example
REQUIREMENTS:
Education - Secondary (high) school graduation
Experience - Minimum 2 year experience in the quick-service restaurant industry
Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
Excellent written and verbal communication
Strong leadership and interpersonal skills
Customer service mindset
Job Types:
Full-time, Permanent
Salary:
$40000 /year
Job Types:
Full-time, Permanent
Salary:
$50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Onsite parking
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Secondary School (preferred)
Work Location:
One location
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