Customer Service and Production Assistant - Hamilton, Canada - Minuteman Press

Minuteman Press

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY:

MinuteMan Press Hamilton is your local printing centre providing digital print, design, and promotional products to businesses. We are currently seeking a Customer Service and Production Assistant. The role involves regular interactions with clients as well as a variety of production responsibilities.

The hours are Monday-Thursday 9am-4pm and Friday 9am-3pm.

We happen to be conveniently located near a Tim Horton's and many amazing local businesses in case you forget your lunch

RESPONSIBILITIES:

Enter customer information into database
Prepare customer quotes
Create work orders
Process customers' invoices and payments
Digital and inprint file handling
Create basic designs
Verify files are ready for print based on job specifications
Send customers proofs and make adjustments as required
Set up and operate bindery equipment, including paper cutters, scoring machines, hole punches, laminators, and binding machines
Track job progress and update customer on status as needed
Inspect finished products to ensure they meet quality standards
Take photos of products for social media posts

REQUIREMENTS AND QUALIFICATIONS:

Exemplary people skills
Excellent English written and oral communication skills
Exceptional organization skills, time management skills, and attention to detail
Aptitude for learning new programs, systems, and machinery quickly
Able to be flexible and adapt as needed
Graphic design skills and experience is an asset
Printing and production experience is an asset
Professional social media experience is an asset