Jobs

    user support technician - Brooks, Canada - Skycruise Tech

    Skycruise Tech
    Skycruise Tech Brooks, Canada

    2 weeks ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: Experience an asset

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Attention to detail

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Initiative
    • Judgement
    • Organized
    • Team player

      • Support for persons with disabilities

    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

      • Support for youths

    • Provides awareness training to employees to create a welcoming work environment for youth

      • Support for Veterans

    • Provides awareness training to employees to create a welcoming work environment for Veterans

      • Support for Indigenous people

    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

      • Supports for visible minorities

    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
  • Skycruise Tech

    User Support Technician

    1 week ago

    Skycruise Tech Brooks, Canada

    Education: College/CEGEP · - Experience: Experience an asset · **Tasks**: · - Respond to users experiencing difficulties with computer · - Consult user guides, technical manuals and other documents to research and implement solutions · - Provide advice and training to users in re ...

  • Skycruise Tech

    user support technician

    2 weeks ago

    Skycruise Tech Brooks, Canada

    Education: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...

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